Peter MacCallum Cancer Centre
Second Ears iPhone App
GoShare Healthcare Web App
In 2014, Healthily commissioned Wave Digital to build GoShare Healthcare – a web app that would enable health professionals to share tailored, evidence-based, accessible health information with their patients. Today, thousands of health professionals use the platform to deliver health education to diverse communities across Australia – with growing use of its new voice AI functionality.
Our 15+ year collaboration with Healthily has involved ongoing support and enhancements of GoShare and other Healthily products such as the Diabetes at School eLearning Program web app and Medical Director Integration.
In 2020, we updated GoShare to enable clinicians to send SMS notifications to patients. The feature has helped people to learn about COVID-19 and supported increased participation in bowel cancer screening. For more information on the role of GoShare’s SMS notification in a clinical setting, see our media page.
In 2025, GoShare and Fred Dispense Plus announced an integration to co-design and deliver health education packages. The packages will help people around Australia with osteoporosis to access, understand, and use information about their medications.
In recent years, we collaborated with GoShare on building conversational voice AI into the platform. This enables patients to interact with a digital assistant in their preferred language – improving health equity and access to information. In 2025, GoShare announced a collaboration with the North Queensland Primary Health Network to boost childhood immunisation rates in Northern Queensland using GoShare voice AI.
We’re proud to have been a part of Healthily’s journey from startup to successful HealthTech company, and to continue and strengthen our partnership.
“Wave Digital are thrilled to have worked with Healthily for over 15 years and watched them grow from startup to successful health tech business.”
– Guy Cooper, Managing Director, Wave Digital
We created a clean and minimal visual brand and interface to keep patient stories, animations and fact sheets at the forefront. To create an experience that is unique, but also easy to understand for GoShare’s wide demographic, we used familiar video streaming patterns and eCommerce design.
Over the years, we’ve adapted and grown GoShare with Healthily. This has involved iterating on user experience, interactions and visual design, and building new features that respond to evolving user goals. All updates have focused on creating human-centered, accessible and inclusive experiences and delivering customised, evidence-based health content.
Security and privacy are of the highest concern to Healthily. We developed the application to capture only the minimum user information necessary. Emails of bundled content sent to users are deleted immediately from the server following receipt by the user, to ensure no clinical data is stored.
Healthily prioritised providing closed captions for all video-based content to support accessibility for the deaf and hard of hearing community. Due to a lack of commercially available plug and play systems, we undertook research and prototyping to develop a proprietary closed-captioning system based on jPlayer. This was supported by the Victorian Department of Business and Innovation.
To make closed captions available on all video content, we:
- Created a Web Video Text Tracks (WebVTT) integration proof of concept.
- Assessed the feasibility and practicality of the Web VTT vs HTML5 solution.
- Integrated Web VTT with video playback.
- Implemented a cross-platform solution.
- Developed a caption upload solution.
