WHAT WE OFFER
App Support & Maintenance Services
At Wave, we are experts in maintaining iPhone, Android and web apps throughout their lifecycle. The web and mobile digital environment is continually advancing. Browser and operating system updates are released regularly and new devices launched. Wave offers a warranty period, along with a comprehensive suite of app support services afterwards – including operating system, device, and browser compatibility maintenance. We can tailor our app support services to your needs and also offer dedicated resources for future app enhancements.
Our hosting support includes dedicated, shared and serverless cloud infrastructure setups. Our local team provides customisable support and maintenance for our hosted applications. Ranging from operating system and server software updates, backups and monitoring, we focus on fault-tolerance and security. 24/7. Our Melbourne-based app developers are experts in scalability, load balancing, and infrastructure monitoring – offering up to 99.9% uptime guarantee.
We prioritise the security of your mobile and web app and its underlying data. We leverage Open Source technology platforms to build your app and we apply security patches and version updates to these core platforms regularly throughout the year. We can provide hourly or daily backups and offer a range of secure environments to build and host your app to suit your needs. Our apps are hosted on Amazon Web Services Cloud Infrastructure and upon request are available for third party security testing.
Since 2000, Wave has been providing exceptional client service and support. Our clients appreciate our flat structure, and access to our local team who are on-hand to ensure any issues with your web app or iPhone and Android app are resolved in a timely manner. We provide proactive account management to our clients including meeting with you regularly to provide industry insights, discuss the performance of your app, and work with you to enhance your app throughout its life.
Founder and Director,Aeon Timeline
"After meeting with half a dozen agencies, Wave stood out with their unique mix of professionalism, flexibility, and eagerness to collaborate ... We didn’t hesitate to return to them for subsequent projects."
Manager – Professional Educator College,Chisholm Institute
"It was a delight to work with Wave Digital. The ability of Wave to provide leadership and advice during the scoping and development stages was highly useful and valued."