Wave Digital developed custom iOS and Android apps for V/Line’s internal staff to provide better business intelligence and replace a paper-based system.
V/Line had been conducting paper-based user experience surveys among their staff. The effort to transcribe the results and report on findings was labour intensive and prone to human error.
V/Line knew that by developing a first-class internal app, they would get better uptake of staff completing the survey, get better, faster analytics, and reduce double handling of data.
Wave developed the apps natively for iOS and Android, optimising for mobile and tablet users, with a custom backend feature to allow for easy data extraction. The apps work offline and have been well received internally and have gone through their second iteration so far.
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