Just as we’ve seen during the bushfires in 2014 and other years, and when incidents occur affecting the Melbourne road network like when a truck nearly fell off the Bolte Bridge in 2013, VicTraffic is experiencing extremely high spikes in visitor traffic volumes due to widespread flooding across much of Victoria.
But also at this time, due to the flooding having such a far-reaching impact across almost the whole state of Victoria, VicTraffic is currently displaying more incidents (road closures, traffic alerts, detours, roads re-opened, road works, tow allocations) than ever before, to the best of our collective knowledge.
Thankfully, the clever AWS infrastructure behind VicTraffic is scaling as it is intended to, allowing the site to stay up and available to all users in times of very heavy load such as this.
South East Water approached Wave Digital for a custom application development to integrate internal systems and give operators a single-source-of-truth for their data which was distributed across many business units and applications. Having seen Wave Digital’s work with VicRoads for their VicTraffic applications, South East Water sought Wave’s expertise in complex system integrations in early 2015.
Wave Digital worked with South East Water throughout 2015 to implement an installation of our data integration and visualisation toolset, enabling South East Water’s management and operators a holistic overview of all assets in one GIS interface, with accompanying data from SCADA (supervisory control and data acquisition), AMIS (asset management information systems), ERP (enterprise resource planning), EDM (electronic document management) and other proprietary systems, all within one intuitive viewport.
South East Water recently deployed the application live into their operations production environment, following rigorous testing by operators and internal sys-admins.
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South East Water relied on Wave Digital’s expertise for advice on five key aspects of the solution design for the application:
South East Water wanted a new web-based framework to host and display various asset management and operational systems and other related data to provide real-time visibility and business analysis.
The brief was to develop a dynamic, highly interactive presentation layer UI to sit across core asset related business systems, and needed to include:
a dashboard-style presentation of high-level indicators;
focus on user experience, and;
the ability to display detailed trend and other relevant data.
The challenge was that operational data and visibility of South East Water’s systems were in different systems. These needed to be integrated and presented using leading-edge web technologies (HTML5, AngularJS) to graphically present the data in a meaningful way to users, who ranged from operational staff to managers.
There was a lot of preparation and consultation at the front end, says Project Manager and Scrum Master Nick Craig.
“We started off with a blueprint phase, including a tech evaluation and a High Level Requirement document. We established a lot of detail before building anything. This gave South East Water ample opportunity to give feedback, and enabled us to clarify issues and key terms early in the piece.”
A UI review was conducted, based on the visual elements and layouts present in the existing SCADA (supervisory control and data acquisition) system. The aim was to clarify requirements with respect to the behaviour of the UI rather than establish a fixed ‘pixel perfect’ visual mock-up of the system.
“South East Water developers had the power to accept or reject code during any delivery phases, defining extensibility, integration and documentation required over the course the build phase.”
The framework is modular, based on reusable libraries of code that can be extended in the future to consolidate other South East Water systems at a UI level.
Wave Digital developed a web-based application to integrate varying forms of data from the various systems via their APIs. The data is transformed and then rendered in a desktop browser in a meaningful and instantly intuitive way to South East Water users.
A consolidated view of assets was achieved by bringing together separate sources of operational data that operated ‘in silos’, and giving ‘a single source of the truth’ of their assets’ performance to management and individual operators.
Web-based platform with cross-browser functionality
The framework design is fully modular so that each element within a given application can be parameterised for full flexibility. For example, there is the ability for the user to favourite their default loading application, and the UI opened with URL-based parameters allows on the fly customisation of the screen presented to them (URL routing).
The ANMF are working through a solid launch strategy and have shared introductory literature with members as well as a step-by-step video to prepare users for an easy on-boarding process. This has all resulted in good user acquisition metrics so far.
Wave Digital’s very own tax receipt management app, ATO Expenses, has seen a substantial jump in it’s user base, with a 63% increase in downloads over the past 12 month period, when compared to the previous 12 months.
The app was developed by the Wave team during one of our Wave Labs innovation events, and subsequently iterated upon to enhance the functionality of the app. With these enhancements, but little marketing and publicity, the app’s usage has organically increased by quite a large percentage year-on-year.
…not quite yet. With only a few days to go for this year, we’re right in the middle of post-launch mode with a number of projects in their final sprints.
As 2015 wraps up, the team at Wave Digital would like to share with you some of our recent work and wish you all a Merry Christmas. Stay tuned throughout 2016 as we share tech and industry insights with you.
Wave’s offices will be closed from midday Wednesday December 23rd, and reopen on Monday January 4th.
All the best for a successful 2016 from the team at Wave Digital.
December has been a busy month for the Wave team with multiple projects reaching a crescendo.
Hot off the press. Check out the app store for the Australian Nursing & Midwifery Federation’s new Diary App just released today! It’s the best shift-planner out there, and also a great tool for the nurses & midwives on the wards.
Map Coffee are a long-standing Wave client and we have been working closely in-tandem with them throughout the last half of the year to deliver their innovative Map Coffee Club and most recently a complete redesign of their website.
This site went live earlier this week.
DealMax‘s new site was launched late this year also, and features some innovative UX and cutting edge JS for a very streamlined form submission process.
Head over and check out their offering and get yourself some personalised quotes directly from lenders.
2015 saw Wave Digital bringing in new staff to all areas of the business.
Back in January, our Digital Project Manager, Nick Craig, joined us and has since then set about improving project delivery and internal systems. Nick’s strong project management experience and delivery methodologies such as Agile and TOGAF have been a boon to the business.
May saw Wave recruit an Account Director, David Scott, to ensure Wave’s exceptional client service and the Wave Way of listening and educating is delivered to clients. Wave Digital and Sitepoint Group stalwart, Ciaran Ryan relocated his young family back to Ireland during June also.
Wave are expanding again, recruiting a Digital Designer to add to our stable. Head on over to Seek, and share it with anyone you may know, or send them our way.